How to Reset Your Password

Modified on Wed, 26 Feb at 2:33 PM

If you forgot your password or want to change it, follow these steps to reset it.

Resetting Your Password via the Helpdesk Portal

Go to https://support.jhnet.co.za/.
Click on “Forgot Password?”.
Enter your registered email address and click “Reset Password”.
Check your email for a password reset link.
Click the link and enter a new password.
Click “Submit” to confirm the changes.

Resetting Your Password via Email

If you are unable to reset your password via the portal, send an email to [email protected] with the subject “Password Reset Request”.
Our support team will assist you in resetting your password.

Security Tips

Use a strong password with a mix of letters, numbers, and special characters.
Never share your password with anyone.
Change your password regularly for better security.